Dieci

-Easily accessible with tram from city centre. Beautiful restaurant with delicious food with lovely staffs. • Wooden floor makes noises when someone walks on it, imagine at midnight when your are asleep someone wants to go to toilet everybody wake up immediately. It has just a toilet for I think more than five rooms. Our blanket is for single bed not for twin.

Best customer service. There was no name of the server on the receipt other than R. Thank you for making our evening with an impeccable sense of humour and manners, R!

This is one of the only restaurants with a playground. I don't know any other ones in Zurich. Food was great and kids had lots of fun.

Sent emails, calls over two days, tried to contact via a booking agent. Their phone numbers don't work and they don't respond. Left us stranded in Zurich at midnight after not responding for over 2 days. Got back to us the next morning, trying to act like ot was our fault. Made for an extremely stressful 2 days and injured large costs to find a last minute place to stay.

Clearly, the majority of poor reviews are attributable to snobby Swiss who have become accustomed to the Swiss version of a pizzeria. However, when you come to DIECI, you find yourself in a very Italian family-friendly, pleasant atmosphere, with very fresh and tasty food without the pretentiousness often the case in Switzerland. Additionally, the atmosphere at the zoo restaurant is very welcoming and cozy. We arrived without reservations and were greeted instantly, and seated. I was very impressed that there was no pushback to our request to split a pizza. Try this in some Swiss version of a pizzeria, and you will be lucky to even get what you asked for and if you do, they will charge you extra for splitting the meal. Love the food, love the atmosphere and friendliness of the staff. Something I should mention… I have a little test about the hygiene of a restaurant… I believe firmly that if their bathroom is meticulously clean, their kitchen must also be! Highly recommended